Bunting Holdings Ltd – Privacy Policy

This Privacy Policy (together with our Terms of Use) describes how we, Bunting Holdings Ltd, with company number 10948089 and registered address of Finchley Park, Emmet Hill Lane, Laddingford, Kent, United Kingdom, ME18 6BG, process your personal data when you visit or make a purchase from https://www.drsambunting.com/ (the “Site”).
For the purposes of relevant data protection legislation, including the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 (“DPA’18”), Bunting Holdings Ltd is the data controller. You can contact us by email at hello@drsambunting.com or by mail at Bunting Holdings Ltd, 31-33 Ansleigh Place, London, W11 4BW, United Kingdom. 

PERSONAL INFORMATION WE COLLECT WHEN YOU PLACE AN ORDER

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including: 
• your name, 
• billing address, 
• shipping address, payment information (including debit/credit card numbers), 
• email address, and 
• phone number.
We refer to this information as “Order Information.” All Order Information is processed under the legal basis of contract. 

OTHER PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including: 
• information about your web browser, 
• IP address, 
• time zone, and 
• some of the cookies that are installed on your device. 
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 
We refer to this automatically-collected information as “Device Information.”. All Device Information is collected under the legal basis of legitimate interest for the purpose of providing information and delivering online services. 
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information, as well as any other personal data you may share with us.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 
Additionally, we use this Order Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties (including payment providers and other service providers) to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Some of the data we process, including by third party data processors, may be stored on servers which are located outside of the UK or the European Economic Area (“EEA”), for example, in the US. Where personal data is transferred outside of the UK/EEA to a jurisdiction that does not benefit from an adequacy decision, we will ensure that appropriate safeguards are implemented to govern the transfer (for example, standard contractual clauses). 
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting these pages:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

KLARNA

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, or a resident of the UK, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You may also have the right to restrict the processing of your personal data, object to our processing or the right to data portability. If you would like to exercise this right, please contact us through the contact information below.
Where you have provided your consent, for example, for marketing purposes, you have the right to withdraw your consent at any time. You can withdraw your consent by clicking on any relevant link or by contacting us through the contact information below. 
In the event that you are unhappy with the way in which we process your personal data or handle a request you have submitted, you have the right to submit a complaint to your local supervisory authority (some contact details can be found below). 
• UK Information Commissioner’s Office – https://ico.org.uk/make-a-complaint/ 
• Germany Federal Commissioner - https://www.bfdi.bund.de/EN/Service/Kontakt/kontakt_node.html 

DATA RETENTION

We store your personal data in line with relevant laws, regulations and guidance, including industry standards and statutory limitations.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@drsambunting.com or by mail using the details provided below:
BUNTING HOLDINGS LTD, 31-33 Ansleigh Place, London, W11 4BW, United Kingdom